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The Observations About using an Enterprise or Department Management Tool like ManagePro and Those Who Get it – (2of3)

#2 ManagePro Represents a Structure for Inventing Your Future,
but Initially Exposes more than it Solves

ManagePro can represent the future to be achieved, both for the business and the people who resource it.  I’ve written about this one before, but in developing a structured outline of your business process and trajectory in ManagePro, two reality points can quickly and disarmingly surface.

1. Lack of Clarity – This reality, the fact that your business continues to funtion with a number of areas, decision points, processes, and strategic initiatives not clearly defined, can be quickly exposed in a flash and for many becomes an uncomfortable, “I should know this” moment:

1.  It may be a struggle to articulate a requirement spec or scope on your top projects
2.  You haven’t decided what the top 3-6 critical steps are to complete each of your strategic initiatives
3. You start listing projects, products and customers and you feel confused about where to store records… you can’t find things you put in yesterday
4. You would like to see scorecards, but you’re not sure how to measure what’s important, and are unsure of how you would go about getting the information
5. You start developing the structure in ManagePro, but never get beyond Titles and some to-dos…

2. Lack of Engagement and Alignment – Introduction of ManagePro and the accompanying shifts in how work is managed, documented and measured, surfaces the fact that some members of the organization are not in the boat.  They aren’t as aligned or engaged or committed as you would wish.  Introducing ManagePro and the required change process serves to expose the gaps in engagement very quickly.

What do most of us do when feeling exposed?  We cover-up, we withdraw.  “I’ll get back to this later.”  In reality what would be best is to admit we need help, and the exposure means there are lots of areas that need attention in working on the business.

What also gets exposed is that without someone regularly working with you to address those areas, we all get busy with day-to-day stuff and it gets covered up again.  There really is something to the notion that if it’s not on your schedule, it’s not going to happen, and that accountability to someone else helps all of us achieve our goals a little, sometimes a lot, easier.

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